1. Introduction & Our Commitment
SCK Eyewear ('Company', 'we', 'our') values the trust you place in us when you share your personal information. We are committed to maintaining the confidentiality, integrity, and security of your personal data. This Privacy Policy describes how we collect, use, protect, and share information when you visit or make a purchase through our website sckeyewear.myshopify.com.
By visiting our website, placing an order, or registering an account, you agree to the collection and use of information in accordance with this Privacy Policy and applicable laws.
2. Information We Collect
2.1 Information You Provide
When you register, place an order, or contact us, we may collect personal information including your name, email address, phone number, shipping address, and eye prescription details (where applicable). We do not store credit card or debit card details on our servers.
2.2 Automatically Collected Information
We may automatically collect certain technical data when you visit our website, such as your IP address, browser type, device type, pages visited, and time spent on pages. This information is used for diagnostic, analytical, and service improvement purposes.
3. How We Use Your Information
We use the information collected for the following purposes:
• Processing and fulfilling your orders and transactions
• Communicating with you about your order, account, or queries
• Personalising your shopping experience and product recommendations
• Sending promotional offers, newsletters, and updates (with your consent)
• Improving our website, products, and customer service
• Complying with legal obligations
4. Information Sharing
We do not sell or rent your personal information to third parties. We may share your information with:
• Logistics and courier partners — solely for order delivery purposes
• Payment gateway providers — for secure transaction processing
• Technology service providers — for website hosting, analytics, and marketing tools
• Legal authorities — if required by applicable law or court order
All third-party service providers are required to maintain appropriate data protection standards consistent with this policy.
5. Data Security
We implement SSL (Secure Socket Layer) encryption and other industry-standard security measures to protect your information during transmission and storage. Access to your personal data is restricted to authorised personnel on a need-to-know basis.
We do not and will not sell, rent, or trade your personal information for any commercial purpose.
6. Your Rights
You have the following rights regarding your personal data:
• Right to access your personal information held by us
• Right to request correction of inaccurate data
• Right to request deletion of your data (subject to legal obligations)
• Right to withdraw consent for marketing communications at any time
• Right to raise a grievance regarding data handling
To exercise any of these rights, please contact us at: support@sckeyewear.com
7. Cookies
We use cookies to enhance your browsing experience, remember your preferences, and understand how visitors use our website. You may disable cookies through your browser settings, though some features of the website may not function properly without them.
8. Children's Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you are under 18, please use our services only under the direct supervision of a parent or guardian.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The revised policy will be posted on our website with an updated effective date. We encourage you to review this page periodically.
10. Contact Us
For any privacy-related queries or concerns, please reach out to us at:
• Email: support@sckeyewear.com
• Website: sckeyewear.myshopify.com